New biometric gates at Quito airport that speed up departures from the country and improve the passenger experience
With the aim of optimizing the passenger experience and speed up immigration processes, Corporación Quiport, in collaboration with the Ministry of the Interior, has implemented a biometric gate system in the immigration area for international flights. This investment by Quiport will allow Ecuadorian passengers to independently and efficiently register their travel documents, significantly reducing waiting times.
The new biometric gates are available for Ecuadorian citizens of legal age who have a biometric or electronic ID or passport. The process is simple: the passenger only has topress the Start button on the touch screen, scan the QR code on their boarding pass, select their identification document (ID or passport) and scan the document as indicated by the system so that it can identify the MRZ code. Then, the system takes a photo of the face to perform facial recognition, and if everything is correct, the doors open automatically. If any irregularity is detected, the system redirects the passenger to a counter, where immigration personnel will assist them.
In terms of efficiency, this system has managed to reduce processing times: the entire process at the new gates takes between 30 seconds and 1 minute, which represents a notable improvement compared to the 3 minutes that the conventional process took at a counter with an immigration agent.
This system will initially be available for flights with final destinations to countries in South America and Panama. To travel to Venezuela, the system only works with a passport and in the case of French Guiana it is necessary to do the immigration process at a counter.
Ramón Miró, president and CEO of Quiport, highlighted the collaboration with the Ministry of the Interior to implement biometric gates in immigration, a significant advance in improving the experience and reducing times for passengers. “Since 2023, the airport is a pioneer in Ecuador in using biometrics in immigration, with the implementation of biometric gates for arrivals and, recently, for departures.” Miró thanked everyone involved in this project and highlighted Quiport’s ongoing commitment to innovation in 2025.
For her part, Gabriela Pogo, Undersecretary of Migration, said that: «these actions demonstrate the commitment of the Ministry of the Interior to innovation, continuous improvement and promoting security in the migration process.»
The installation of biometric doors is part of a broad technological transformation project for the Quito airport, with the aim of transforming it into a benchmark for efficiency and technology. Several automatic doors with similar characteristics have already been implemented in other areas of the airport in previous years. Find out the details here: https://www.aeropuertoquito.aero/tag/biometrico/