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• With the aim of enhancing its point-to-point connectivity, the airline reinforces its direct connectivity offer from Ecuador to North America.
• With the launch of these operations for the high season at the end of the year, Avianca customers will have around 16 routes available, in the most complete network in Ecuador.

Starting yesterday, October 29, visiting and enjoying the happiest place in the world in Florida is just one flight away from the Ecuadorian capital, thanks to the operations start of the new direct Avianca Quito-Orlando route that offers 2 weekly frequencies and more than 1,400 seats available per month on an Airbus A320 aircraft. With this new route, the fourth inaugurated this year, Avianca reaffirms its commitment to being the airline that provides the greatest non-stop connectivity to Ecuadorians.

The new destination joins Avianca’s network of 16 international routes that connect Ecuador with the world. “We remain committed to the connectivity of our country with the United States and to our customers so they can enjoy more destinations. We are the first airline to offer this non-stop route to Ecuadorians and without a doubt, we have the best option to fly by customizing each trip,” highlighted Juan Francisco Ortiz, Avianca’sCountry Officer for Ecuador.

Avianca’s itinerary is this:

Flight	Route	Departure time	Arrival time	Frequencies
AV7398	Quito-Orlando	07:35	13:05	Wednesdays and Sundays
AV7399	Orlando-Quito	14:30	18:00	Wednesdays and Sundays

The Minister of Tourism, Niels Olsen, assured that this new route strengthens connectivity with the United States, indicating that by the end of 2023 it is expected to have recovered 100% of international connectivity. “Our skies are increasingly competitive and attractive to fly, so we will continue working so that Ecuador continues to be connected by air to the world.”

“The teamwork between the Government of Ecuador and commercial airlines generates a great impact on international air connectivity. Our Open Skies policy has allowed us to increase international routes and frequencies with the United States, thus providing more comfort to national and foreign passengers. We congratulate Avianca for this new direct route to Orlando, one of the destinations most frequented by Ecuadorian tourists,” commented César Rohon, Minister of Transportation and Public Works.

“Orlando is one of the most important family entertainment hubs worldwide and one of the favorite destinations for Ecuadorians. Avianca makes a new commitment to a direct destination from Quito and we are sure that the fruits will begin to arrive soon. Thank you Avianca for uniting two magical destinations, each one in its own way, each onewith spectacular experiences to discover. I hope that this new route also serves to attract more tourism to our city,” said Ramón Miró CEO of Quiport.

Currently, Avianca has direct international flights from Quito to Bogotá, San Salvador, San José, Buenos Aires, Medellín, New York and now Orlando. From Guayaquil to Bogotá, San Salvador and New York. And, with the domestic operation it connects the cities of Quito, Guayaquil, San Cristóbal, Baltra, Cuenca and Manta.

Tickets are now on sale at MY App avianca, avianca.com, physical points of sale, and through travel agencies.

The Ecuadorian Corporation for Social Responsibility & Sustainability (CERES), recognized as the most important network of committed organizations that promote social responsibility and sustainability in Ecuador, awarded Corporación Quiport the ESR Distinction (Socially Responsible Enterprise) for its outstanding commitment to social responsibility business and sustainable development in Ecuador. Quiport is part of a 55-companies group that received the distinction in a ceremony held on September 28.

To obtain the ESR distinction, Corporación Quiport passed a rigorous qualitative and quantitative evaluation process in various areas that included the management of Corporate Social Responsibility (CSR), business ethics, quality of life in the company, links with the community and preservation of the environment. In addition, Quiport’s focus on an economic, social and environmental vision within its policies and programs was recognized, beyond legal obligations, to meet the expectations of its interest groups.

“Being part of this select group of 55 companies recognized as socially responsible in Ecuador is a significant achievement for Corporación Quiport, and an impulse to continue strengthening our business practices aimed at generating a positive social impact, minimizing our environmental impact and maintaining high standards of quality,transparency and good governance,” commented Ramón Miró, president and general director of Corporación Quiport.

The ESR Distinction is an initiative of the CEMEFI (Mexican Center for Philanthropy) that has been awarded in Mexico for more than 20 years and in collaboration with CERES, has been awarded for the third consecutive year in Ecuador. This is the first time that Corporación Quiport participates in this dynamic of self-knowledge and institutional improvement.

With an avant-garde, friendly and functional design, the new Quito’s Mariscal Sucre airport website promises to improve the experience of users and passengers.

One of the characteristics of the new website is its intuitive and easy navigation. Users will quickly find essential information for their trip such as flight schedules, contacts, tourism, information about paperwork and airport procedures, and will also have the option to check-in with any airline prior to the flight.

In addition to features for efficient flight search, the new website is designed to facilitate and enhance travelers’ airport experience by providing a convenient and easy start to travel.

At www.aeropuertoquito.aero, passengers and users will be able to start their travel experience even before arriving at the airport with information on transportation, services, shops, restaurants, stores that sell duty-free products, promotions, and more.

The responsive design adapts to different devices, allowing for an optimal experience on both desktop and mobile devices, optimizing information search time.
While its modern and clean appearance shows extensive photographs that suggest the experience that passengers will live in each area and service provided at the country’s main airport.

In terms of security, the new airport website implements data protection protocols to ensure the protection of passengers’ personal information. Regarding user navigation, it uses cookie management protocols, which allow offering a personalized service to the user, providing an experience more adapted to their preferences and needs.

• With the launch of this new operation, the company will strengthen its presence in Ecuador and offer greater connectivity between South America and North America.
• With two weekly frequencies from Quito to Los Angeles, Avianca Cargo will favor the floriculture sector by diversifying the gateway for this product to the United States.
• The launch of this new operation took place at the International Cargo Terminal of Quito’s Mariscal Sucre Airport, in the company of the Vice Ministry of Transportation Services and Public Works, Quiport and Expoflores.

In response to the growth of the air cargo sector and its commitment to the development of the Ecuadorian market, Avianca Cargo announced the expansion of its capacity with the inauguration of its new cargo destination: Los Angeles.

With two frequencies a week between Quito and Los Angeles, Avianca Cargo will strengthen its presence in the region and provide greater connectivity between the two cities, operating the Quito – Bogotá – Los Angeles route, in order to increase the number of tons transported to North America which currently represent 80% of the weekly tons exported by the company from Ecuador.

In the same way, it will allow it to diversify the ports of entry of flowers to North America, adding this destination to Miami as an already existing point and through which it sent nearly 18,000 tons in around 300 flights operated from Ecuador and Colombia in the recent season of Valentine’s Day.

“At Avianca Cargo we continue to connect the South American markets with the world. Now with a second point of entry to the USA and connections via Los Angeles. With this cargo inauguration, in addition to delivering a more robust service proposal to our customers, we will continue promoting the competitiveness of the flower industry, since 75% of the cargo we export from Ecuador, under the highest quality standards and on the required times, corresponds to flowers grown by Ecuadorian hands,” said Juan Cruz Correa, Vice President of Sales for Avianca Cargo.

With the CEIV Fresh certification granted by the International Air Transport Association (IATA) and the award as the airline of America with Logistics Excellence in perishable air cargo at the STAT Awards, Avianca Cargo guarantees the rigorous handling of shipments sensitive to time and temperature , like flowers and other products such as fruits and fish, which represent the other 20% of the cargo exported from Ecuador.

José Luis Aguilar, Vice Minister of Transportation Services and Public Works, stated, “the joint work between the Ministry of Transportation and Public Works and commercial airlines brings good results. Our commitment is to improve the air transport conditions to strengthen the commercial and productive development of our country. We congratulate all the efforts of Avianca Cargo for the opening of its new cargo route from Quito to Los Angeles, which will boost the revitalization of the country’s productivity. They always have our support.”

Ramón Miró, president and CEO of Corporación Quiport, congratulated the airline for its decision and thanked them for the trust placed in the airport, also adding: “The air cargo operation at the Quito International Airport has established itself as the most big in the country. With 290,000 metric tons transported in 2022, today we are the main port for air cargo transportation in Ecuador and we occupy an important place in Latin America by annual cargo volume. This has turned the Quito airport into an increasingly outstanding development pole, promoting not only tourism, but also productive activities oriented towards exports, especially flowers, but also fruit and other products,” he concluded.

As part of this growth plan and with around 10 weekly average frequencies, the company expects to increase the cargo exported to Los Angeles.

Flights began yesterday on the Quito-Medellín route and on Tuesday March 28th operations begin from Guayaquil to Medellín and Cartagena.

The airline has the most important flight offer between Ecuador and Colombia, adding a total of 56 weekly flights that connect to Bogotá, Medellín and Cartagena; which means more than 10,000 seats available for Ecuadorian passengers.

The connectivity network that Avianca offers from Ecuador now includes 11 international destinations, consolidating itself as the main air operator in the country.

With more than 150 passengers, at 5:00 p.m. yesterday, flight AV8386 took off from Quito’s Mariscal Sucre International Airport, with which Avianca inaugurated the Quito-Medellín route, thus expanding the options of destinations to which passengers can enter to Colombia directly. This route will operate 4 times a week on Monday, Wednesday, Saturday and Sunday in Airbus A320 aircraft, with itineraries that are suitable for tourism or business trips.

In addition, next Tuesday 28th, Avianca will also begin its flights on the Guayaquil-Medellín and Guayaquil-Cartagena routes, which have an occupancy rate of more than 90% and with which the airline will add a total of 11 non-stop routes and a 56 weekly flights from Ecuador to Bogotá, Medellín and Cartagena, according to the following table:

Origin	Destination	Weekly flights
Cartagena	Guayaquil	3
Medellín	Guayaquil	3
	Quito	4
Bogotá	Quito	27
	Guayaquil	19

Within the inauguration ceremony of the Quito-Medellín route, María Beatriz González, Commercial Manager of Avianca pointed out that “with the start of these routes we continue working on our commitment to connect Ecuador with the main markets and strategic destinations in a direct way, facilitating more and more travel and connectivity for hundreds of families who travel for tourism and business. We are an important articulator of tourism and the country’s economy”. And he added that “the opening of these routes are the result of joint work with authorities and concessionaires to offer greater connectivity to and from Ecuador,” González said.

Dario Herrera, Minister of Transportation and Public Works stated that, “our goal is to increase new frequencies and exceed the number of operations we had before the pandemic. To meet this objective, the Government of Ecuador maintains an open skies policy, an example of which is the direct flights to Cartagena and Medellín. With these new destinations we offer better options to travelers, attract international investment and benefit the economic development of our country”.

In this regard, the Minister of Tourism, Niels Olsen, recalled that “one of the commitments at the beginning of the government of President Guillermo Lasso was to improve connectivity, which is being fulfilled by providing facilities for more airlines to increase their routes and frequencies , as it is the case of Avianca, which on this occasion brings travelers from Colombia closer to Ecuador. This fills us with joy as we continue to connect our country with the world and we will continue to receive more tourists who, with their visits, support the revitalization of the country’s economy,” he said.

For Carmen Caballero, President of ProColombia, “it is great news that Avianca continues to connect Colombia with Ecuador, a very important market for the promotion of our country. Thanks to this new air connection, we are achieving our goal of increasing international connectivity to increase the flow of travelers and, in addition, facilitate business between the two countries. As of the last week of March, we hope that hundreds of Ecuadorians will have the opportunity to learn about our wide range of sustainable tourism and in harmony with life.”

Ramón Miró, President and CEO of Quiport highlights that “through this flight between Quito and Medellín we strengthen the historical, cultural and economic ties between Colombia and Ecuador. Avianca has been able to adequately read the potential of this new route and on our side, Quiport and the Municipality of Quito continue to support Avianca so that the growth of its operations at the Mariscal Sucre airport is successful. We love seeing how Avianca’s presence is growing at our airport. We thank you for your trust and for betting on us”.

With the opening of these routes, Avianca continues to consolidate as the airline with the most destinations and seats available that connects directly to Latin America, becoming stronger and offering more affordable prices so that everyone can fly on a network of 132 routes with more of 3,800 weekly flights and an offer of almost 650,000 seats

The Quiport Corporation Route Development team and officials from the Ministry of Tourism are at the Routes Americas 2023 event, the main forum for air routes in the Americas, focused on providing negotiation opportunities for both airlines and airports worldwide.

Quiport’s participation in this important meeting has the objective of stimulating the recovery of air connectivity between Quito and Ecuador, through meetings with airlines from the region and the entire world. During the three days of the forum, from March 21 to 23, Quiport representatives spoke with 14 airlines in individual meetings in order to explore opportunities for new routes and frequencies operating from the Quito airport.

In this regard, Ramón Miró, president and CEO of Quiport, commented: “For the Quito airport, Routes Americas represents the best opportunity to talk face to face with the airlines interested in a potential operation in Quito. We have been participating in Routes since 2008 with excellent results for connectivity”.

The results of the meetings held at Routes Americas will be seen in the medium term, since the airlines will study in detail the proposals received in an arduous process that can take months or years; It is for this reason that both the private and public sectors work together, continuously, to promote Quito and Ecuador in important forums of the air transport industry on an international scale.

Nomad, from the Travel Stores group, inaugurated a new space inside the Quito airport terminal in the A3 national pre-boarding hall, where it offers a variety of essential products for travelers such as reading material, mobile phone accessories, toiletries, among others.

The inauguration of this space was celebrated with an event that included the participation of authorities from the Public Airport Services Company (EPMSA), Travel Stores and, of course, Corporación Quiport, concessionaire of the Quito airport.

“Travel Stores is one of our oldest strategic partners, it has been with us practically from the beginning of the operation with a commercial offer that is absolutely relevant to the passenger profile. Its operation has continued to grow until it has a significant presence at the airport. The opening of Nomad is another sign of the growth that our airport continues to experience”, were the words of Ramón Miró, president and CEO of Quiport.

Katya Bastidas, general manager of EPMSA, congratulated Travel Stores for its commitment, not only in terms of service but also the productivity of the city; besides, for prioritizing the hiring of personnel who live in the areas surrounding the airport. “Thank you Travel Stores for being an active part of this great team at the airport, thank you for being here and for supporting us,” she added.

Francisco Dalmau, general manager of Travel Stores, thanked Quiport and EPMSA for the support provided, and the entire airport community, exalting that it is a pride to feel part of the Quito airport community.

“Nomad was born as a concept of a passenger convenience store, with a unique identity, alluding to the middle of the world and Quito, especially. The purpose of locating this space is to provide the passenger with a last point of purchase for the most essential products, and a faultless experience during their passage through this airport that has shown excellent management,” he concluded.

With the opening of this space, Travel Stores has two Nomad brand stores in the airport departures area.

For the first time Quito, Ecuador is connected directly and non-stop with Cancun, Mexico.

The route will begin operations on June 16 with 3 flights a week.

Tickets, already on sale, offer prices starting at USD $89 plus taxes for a single trip.

Viva Aerobus also offers connections from Cancun to 18 destinations within Mexico.

The Ministry of Tourism of Ecuador; Quito Tourism; the State Government of Quintana Roo, Mexico; Quiport, operator of Quito International Airport; and Grupo Aeroportuario del Sureste (ASUR), operator of Cancun International Airport, celebrated the launch of the new Quito-Cancun international route operated by the ultra-low cost Mexican airline, Viva Aerobus. This is a unique service that will currently connect the Ecuadorian capital directly and non-stop with one of the most iconic sun and beach destinations in Mexico.

The Governor of Quintana Roo, Mara Lezama Espinosa, expressed that the growing connectivity offered by Viva in Cancun further strengthens the popularity of these Mexican beaches nationally and internationally. “All of us in Quintana Roo are very excited to receive many more Ecuadorian visitors so that they can discover our endless natural, cultural, historical, gastronomic, and recreational offer,” he mentioned.

The route will begin operations on June 16 with three flights a week. Tickets, already on sale, offer prices starting at USD $89 plus taxes for a single trip. Passengers will also have the opportunity to fly in the youngest fleet in Mexico made up of Airbus A320 and A321 aircraft with an average age of only 5.28 years.

“Welcome Long Live Aerobus! We are convinced that this new route marks a before and after in the air connectivity of the Ecuadorian capital. It is one more step that brings us closer to our mission of turning Ecuador into a leading and competitive tourist destination in all of Latin America,” said Niels Olsen, Minister of Tourism of Ecuador.

“We thank Viva Aerobus for building this beneficial bridge for

both countries and cities. We want more Mexicans in Quito so that they have the opportunity to learn about its extraordinary cultural richness and thus exceed our visitor goal set for this year,” said María Cristina Rivadeneira, General Manager of Quito Turismo.

These new flights, with an average duration of 4 hours, will serve an air market with great potential, making more than 58,000 seats available to passengers per year. On the one hand, according to the most recent information from the Ministry of Tourism of Mexico, Ecuador is among the 25 countries that generate the greatest flow of visitors by air to Mexico.

On the other hand, according to what was reported by the Municipality of Quito regarding tourism in 2022, Mexico ranked sixth among the countries that sent more tourists to Ecuador.

In order to meet this need for air connectivity between the two countries, Viva Aerobus will land in Quito with a proven experience of 16 years of operations in Mexico, more than 100 million passengers transported, close to 4,000 collaborators and a service that combines low prices, new planes and point to point flights. As a result of this value proposition, Viva Aerobus has positioned itself as one of the Mexican airlines with the highest growth rate in terms of passengers, with an expanding route network and a comprehensive connectivity offer.

“We love witnessing the growth and commitment of Viva Aerobus in Cancun, a city where more than 25 routes operate, being our natural allies to make this destination even more accessible and that our visitors continue to increase year after year,” said Carlos Trueba Coll, Director of Cancun Airport.

“At Quito International Airport, recognized worldwide for its management, service and infrastructure, we are 100% prepared to receive this new Mexican airline that without a doubt, will mark a milestone for the dynamism and passenger traffic in our capital with an unprecedented route”, declared Ramón Miró, President and CEO of Quiport.

Regarding this unique service that Viva Aerobus will provide, the airline also highlights that this new route not only connects two cities, but it also makes available to Ecuadorian passengers a wide range of flights that connect Cancun with 18 destinations within Mexico.

“We are full of enthusiasm to arrive in this beautiful country and to be able to serve its passengers with customer-focused service, a modern fleet and low prices so that people can get the most out of their trips, while favoring the local economic benefit. Thank you very much to the Ecuadorian authorities who have given us a warm welcome and to Quintana Roo for always opening the doors for us to continue growing in one of Mexico’s flagship sun and beach destinations,” said Juan Carlos Zuazua, General Director of Viva Aerobus. “With Viva Aerobus, Ecuador and Mexico couldn’t be closer,” he said.

Passengers can purchase their tickets on the official Viva airline website: at VivaTiendas (Mexico), on the Viva App or by calling the Call Center (LADA toll-free) 0181 82 150 150.

• The company has been working since 2019 with the Great Place to Work model.

• Living corporate values ​​is essential to strengthen a culture based on customer orientation, sustainability and leadership every day.

On the night of February 15, Corporación Quiport received the Great Place to Work (GPTW) recognition as one of the 15 best companies to work in Ecuador in the category of between 101 and 500 employees.

The company, concerned with knowing and having a quantitative view of the work environment, has been working since 2019 with the GPTW model, which is the only platform based on 30 years of research to quantify organizational culture and measure employee commitment.

Great Place to Work has developed and validated worldwide a model for the study of the work environment supported by five dimensions:

• Credibility
• Respect
• Impartiality
• Camaraderie
• Pride

This survey offers 2 sources of information based on the 5 previous dimensions, quantitative results and also comments from collaborators regarding their perception of the work environment.

At Corporación Quiport, the corporate philosophy is a rudder that directs the entire human team towards a single direction with clear guidelines on what to do and how to do it. What to do is based on the company’s strategic goals that are the basis for comprehensive management, one of those goals is to keep employees efficient and committed, so the objective is to provide a great place to work with a focus on important aspects such as having a safe work environment, concern for comprehensive well-being, professional development, all accompanied by empowered leadership.

“Living our values ​​is essential to strengthen our culture day by day based on customer orientation, sustainability and leadership,” said Ramón Miró, President and CEO of Corporación Quiport, and added: “Based on the results obtained in 2021, we set out to work on the different variables of the GPTW model, establishing the Leadership dimension as a guide, with clear actions implemented during 2021 and 2022 and that are now reflected in the results of the last measurement carried out at the end of the year 2022”.

The programs designed to consolidate our work environment have been: recognition through the ‘We are Quiport we are Wow!’ program, strengthening of leadership through the ‘I am Quiport Líder’ program, dissemination and reinforcement of guidelines to maintain a safe work environment free of harassment, development and attraction of talent under the principles of inclusion and non-discrimination, comprehensive performance management based on the 360 ​​methodology, feedback and measurement of objectives, and comprehensive management of the well-being of our collaborators.

• 4.3 million passengers were transported through the Mariscal Sucre airport in 2022.
• Currently, the capital is the best connected city in the country with 14 direct international and 8 national destinations.

Passenger traffic at Quito’s Mariscal Sucre International Airport registered a healthy recovery in 2022, reaching 4.3 million passengers transported in domestic and international flights, in arrivals and departures. Thus, compared to the traffic of 2019 -before the covid-19 pandemic, which was more than 5 million passengers, the recovery is 86.4%.

This is encouraging news, as it shows the good management carried out by Corporación Quiport at the head of the capital’s airport management, and the success of working together with national and municipal authorities, which have allowed the incorporation of new routes and frequencies to the air transport offer at the Quito airport.

Currently, 15 passenger airlines connect Quito directly with 14 international destinations and 8 destinations within Ecuador, making the city the best connected city in the country by air.

By 2023, it is expected to reach the passenger traffic of 2019 and, from there, resume the path of growth. Ramón Miró, president and CEO of Corporación Quiport, the company responsible for the management and development of the Mariscal Sucre International Airport, assures that: “In 2023 we will have important news for the city’s connectivity. The pandemic hit air transport very hard, but it forced a rethinking of the sector and opened up very important opportunities that we are currently exploring and concretizing”.

As far as cargo is concerned, the figures for 2022 are even more encouraging. Between January and December, 290,677 metric tons of cargo were transported, setting an absolute record for the Mariscal Sucre airport. Of this volume, 239,109 metric tons correspond to export cargo, also a record in this area.

When comparing the cargo figures of 2022 with those of 2019, we show that there has been a growth of 19.4% in the total cargo transported, while in export cargo the growth is 17.9%.

“Cargo has become one of our main strengths and we are already among the airports in Latin America and the Caribbean with the highest cargo handling volume. In this area, the joint work that we develop with the national and local government authorities, and with the private sector is also key in an area in which we have a broad growth horizon”, concluded Mr. Miró.